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Director Clinical Governance and Quality


6 May, 2021 Full-time
  • Step-up career opportunity for experienced Quality or Residential Manager
  • Customer, risk, people and compliance focus with genuine autonomy
  • Direct report to the CEO, flexible working arrangements across multiple homes

Seeking a leadership role that’s out of the box?

You’ve proven yourself over the years as a change agent and trailblazer who not only believes in best aged care, but you’re capable of building it from the ground up. This is your chance to step into a role that gives you the stretch to truly prove your chops as a mover and shaper of gold standard aged care practice and compliance.

The organisation’s six villages in NSW reflect a vibrant European culture evident not just in their attractive physical environments, but in that of residents and their very engaged families. As Director of Clinical Governance and Quality, you’ll work closely with Village managers to lead and inspire quality and continuous improvement teams at each location. You will foster in them your passion for high standards of care and compliance while building and encouraging capabilities throughout the organisation.

This generously remunerated position is an amazing opportunity for an experienced Residential Manager or Director of Nursing wanting to step into a more technical and seriously strategic role.

And you are…?

A strategic, forward-thinking optimist. Resilient, tenacious and flexible. An engaging and collaborative ‘people person’. As comfortable with the cleaning staff as with the CEO. Alert and focused, with an eagle eye for detail. Unafraid to identify and call out issues but provide positive, constructive solutions. A down to earth, systems-focused professional about and driven by clinical excellence.

You not only have residential aged care quality/clinical governance or operations management experience, a comprehensive understanding of the Aged Care Standards and certification as a Registered Nurse (AHPRA).

The role embraces responsibilities and duties in four key areas:


  • Lead change to care practice through resources and training with a continuous improvement focus
  • Inspire and influence clinicians and care teams to create better quality experiences and outcomes for the consumer
  • Identify talent and create career pathways and development opportunities for those delivering care
  • Work collegially with the executive and teams to improve systems and compliance, embedding the high standards that directly impact the consumer


  • Identify and manage risk, and implement change
  • Identify trends in data, assure compliance and improve standards of care

Be actively involved on risk and clinical governance committees, providing and presenting the Board and executive team with reports specific to those areas, along with compliance and quality


  • Lead clinical governance and compliance to ensure the organisation meets the needs and preferences of consumers
  • Build brand reputation for high quality care services and compliance


  • Develop and create clearer care practice and systems pathways
  • Oversee complaints management, working with regulatory bodies to ensure compliance
  • Embed a quality and clinical compliance focus in teams at the six Villages, leading the way for improved standards of care

What makes this organisation one you’d want to work for?

From the get-go, you’ll have the unqualified support of corporate management for this well-known employer to ‘get it right’, so it’s the perfect opportunity to make your mark knowing they have your back.

While you’ll ostensibly be based at the Chatswood head office, you’ll have complete autonomy and flexibility in how you work between the corporate and individual Village environments.

The organisation’s philosophy is built on giving people choice, control, dignity and respect to enable a true sense of belonging, a feeling of being home and in control.


Do something that takes you out of the ordinary.

Call P.J. on (02) 9144 4544 to chat about this unique role.
Or to apply, send your resume to

We’re good people who find good people.

(The official job offer will be made after the successful candidate has received the tick on relevant police and recruitment checks.)